Refund policy

Return & Exchange Policy

If your order arrives damaged, you need to call (760) 463-2406 or email contactus@triple5glasslabs.com within 24 hours to notify us of the problem. We will request photos of the damages. A shipping label and RMA will be issued upon receipt of damaged product photos.

*All returns must have the original receipt or invoice

*All product return shipments must include all original internal packing materials, boxes and containers.

If you are unsatisfied with any product, you may return it at your cost. Please contact us prior to returning any merchandise and mail unused products to the following address:

Triple 5 Glass Labs

750 E Burns Ave,

Ridgecrest, CA, 93555

We are proud to stick to our non restocking fee policy!

***NOTE: Any items that have been used and are not in New Original Condition may not be returned.***

In order to avoid confusion, please contact us before you purchase so that we may help you order exactly what you need. Refunds will be made by credit card refund, or store credit only. There are no cash refunds.